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Terms of Service

Last updated: May 30, 2026

Welcome to Universal AI LLC ("we", "us", "our"). By installing or using any of our apps — including Cooked, Banchan, and Jineo — you agree to these Terms of Service. If you don't agree, please don't use our apps.

1. Who we are

Universal AI LLC is a Maryland single-member limited liability company. Our registered email is contact@universalaillc.com.

2. Eligibility

You must be at least 13 years old to use Jineo or Banchan, and at least 17 years old to use Cooked. (On the App Store, Jineo and Banchan are rated 4+; Cooked is rated 17+.) We do not knowingly permit children under 13 to use our apps. If you are under 18, a parent or guardian should review and agree to these Terms on your behalf.

3. Subscriptions and billing

4. AI-generated content

Our apps use third-party AI models (including OpenAI's GPT-4o) to generate text, analyze images, and produce recommendations. AI output may occasionally be inaccurate, incomplete, or unexpected. Specifically:

You are responsible for evaluating AI outputs before acting on them.

5. Acceptable use

You agree not to:

6. Intellectual property

Universal AI LLC owns all rights to the apps' code, design, branding, and curated content (recipes, restaurant data, K-beauty product catalog, mascot characters, etc.). You receive a personal, non-transferable, revocable license to use our apps. You may not copy, redistribute, or commercialize our content.

7. User-submitted content

Photos, text, and other content you submit to our apps for AI processing remain yours. By submitting them, you grant us a temporary, processing-only license to send them to AI providers for analysis. We do not retain or train on your content.

DMCA notice and takedown. If you believe content submitted by a user to our apps or backend infringes your copyright, you may submit a takedown notice under the Digital Millennium Copyright Act (17 U.S.C. §512). Notices should be sent to our DMCA Designated Agent at privacy@universalaillc.com (postal: 18415 Thundercloud Rd, Boyds, MD 20841). We will respond to valid notices by removing or disabling access to the allegedly infringing material in accordance with §512(c). We may also terminate access for users who are repeat infringers. Full takedown procedure is documented in our Privacy Policy § 8.

Counter-notification (§ 512(g)). If your content was removed or disabled in response to a takedown notice and you believe that was a mistake or misidentification, you may send a counter-notice to the same DMCA Designated Agent at privacy@universalaillc.com. A valid counter-notice must identify the removed material and the location where it appeared before removal; include a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification; provide your name, address, and phone number, with your consent to the jurisdiction of the federal district court for your address (or, if outside the U.S., any judicial district in which Universal AI LLC may be found) and your acceptance of service of process from the party who filed the original notice; and bear your physical or electronic signature. Unless the original claimant files a court action seeking to restrain your use of the material, we may restore the removed content in 10–14 business days after receiving a valid counter-notice.

8. Disclaimers

Our apps are provided "as is" without warranty of any kind. We do not guarantee:

9. Limitation of liability

To the maximum extent permitted by law, Universal AI LLC's total liability to you for any claim arising from these Terms or our apps is limited to the greater of US$100 or the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

10. Termination

We may suspend or terminate your access to our apps at any time if you violate these Terms or for legitimate business reasons. You may stop using our apps at any time and delete your data via the in-app "Delete Account & Data" flow.

11. Governing law & disputes

These Terms are governed by the laws of the State of Maryland, USA, without regard to conflict-of-law principles. Any dispute will first be resolved informally by contacting contact@universalaillc.com. If unresolved within 60 days, disputes will be resolved by binding arbitration in Maryland, except that either party may bring claims in small-claims court where eligible. You waive the right to participate in a class-action lawsuit or class-wide arbitration.

Carve-outs for non-US consumers. Korean residents (대한민국 거주자) may bring an action in their Korean court of domicile (전자상거래법 Art. 21; 소비자기본법 applies in addition to Maryland law). EU / EEA / UK consumers retain the mandatory consumer-protection rights of their country of residence and may bring an action there (Brussels I recast Art. 17–19; Rome I Art. 6; UK Consumer Rights Act 2015). California consumers: the McGill v. Citibank carve-out for IIED, sexual-harassment, and public-injunctive-relief claims survives the class-action waiver above.

12. Changes to these terms

We may update these Terms as our apps evolve. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of our apps after changes means you accept the new Terms.

13. Contact

Questions? Email contact@universalaillc.com.

Universal AI LLC
18415 Thundercloud Rd
Boyds, MD 20841
United States